Frequently Asked Questions
How soon can I get an appointment?
We always have time allocated in our agenda for emergency appointments. For special occasions such as travel, or weddings, etc. please contact our Patient Coordinator and she will kindly schedule your appointment at your earliest convenience.
Do you welcome new patients?
Yes. We’re always accepting new patients. Contact us today to get more information and book your first appointment.
How can I refer my friends and family?
For us, it is a pleasure to see your friends and family. Please ask them to call our office and to provide us with your name and we will be more than happy to schedule an appointment for them.
What is the length of my first appointment?
During your first visit to out office, you will receive a thorough dental examination that includes X-rays and cleaning. Your dentist will develop a Personal Dental Care Plan, based upon your immediate needs, current dental health and long-term oral health goals. This individual plan will include recommendations for cleanings, restorations and preventive treatments. This will take approximately one hour and a half.
Will I experience pain during my procedure?
At our office, we care about your wellbeing and your overall positive experience. Dr. Mehrabani makes sure that all procedures performed in the office follow our protocols to minimize any possible discomfort you might feel.
Do I need X-rays?
We believe in the principle of limiting our patients to the lowest exposure to radiation. When needed, we monitor the status of hard tissues (bones and teeth) with digital X-Rays bringing the radiation dosage to the minimum.
Do you transmit electronically my claim to the insurance company?
We will be more than happy to submit electronically at no cost your claim. Usually, between 3 to 5 business days you will be reimbursed for the portion of the fees your plan covers.
Do you know the specifics of my dental plan?
It is important to understand that due to the confidentiality agreement between you and your insurance provider, we have no access to information such as maximum coverage, treatments covered, percentage of reimbursement, etc. We urge you to inform yourself about all these aspects and plan your treatments accordingly.
Do you accept student dental plans?
Yes, we do. We accept ASEQ student dental plans as well as dental insurance. If you have any questions about payments, please contact our office for more information and we will be happy to help you.
What type of technology do you use that I can benefit from?
For diagnosis and treatment planning, we routinely use digital radiology lowering radiation dosage to the minimum, and profiting from the high resolution images.
What is the benefit of digital X-Rays?
The foundation of a thorough examination of the hard tissues (bone and teeth) is the analysis of radiographs. When capturing in a digital media, the resolution, size, quality, storability and all sort of analysis are much improved. Also the amount of radiation dose can be lowered as much as one half if compared with analog methods.
What is the benefit of a digital impression systems?
Itero is the world leading company in developing technology for intra-oral impressions. This advance in technology represents a huge benefit for our patients since we eliminate uncomfortable procedures using gummy materials that stimulate gagging reflex and anxiety.
What are your business hours?
Our business hours are:
Monday: 11 AM – 7 PM
Tuesday: 9 AM – 5 PM
Wednesday: 11 AM – 7 PM
Thursday: 9 AM – 3:30 PM
Friday – Sunday: Closed
Is there parking close by?
We offer free parking to all our patients. Parking is available at the rear of our offices.